We all know that billions of posts are generated every day on Facebook, Twitter, YouTube, Google+ and beyond. But do you know who is talking about you, how often and in what terms? We do! Our social media monitoring solution empowers you to collect and understand online conversations to guide your digital strategy today and anticipate the buzz of tomorrow.
We track and analyse over 200 million blogs, 150,000 discussion boards, 65,000 news sites, 40,000 usenet groups and over 200 video-sharing networks across 26 languages. All major brands and hundreds of nameplates are tracked on an on-going basis, producing an ever-growing body of data that you can use to understand your social media reputation.
Our social media monitoring solution automatically identifies the link source, author, date, time and tone of your social mentions and delivers the data to you as it’s happening. Any immediate dangers to your image are instantly identified and you can react to them by engaging with consumer discussions via our portal. Between our alerts and archive provided on the platform, you’ll never miss a mention. Click to find out how we can help you with crisis media management.
Our dashboards display all qualitative and quantitative data regarding your social media coverage. Once collected, the data can be diced, categorised and explored to extract the insights you need. Your dedicated account manager is always available to offer help and advice on our social media solution and will be happy to offer training to ensure you get the most out of your service with us.